What constitutes high quality closed captioning of live television programs? The User Preferences Survey Research Project sought to uncover the preferemces of different groups of users for live captioning.
The survey was conducted among respondents from the Deaf, deafened, hard-of-hearing and hearing communities. In total, 550 peple responded to the survey. Fieldwork was carried out between October 2017 and April 2018. The final report was made available to stakeholders in October 2018.